Interested in improving listening inside your organisation? Howard has co-authored four ground-breaking reports on how organisations listen.

In this case study, Co-Founder Howard Krais, explains how listening was at the heart of engaging employees during a time of major change. Read about Johnson Matthey AirTime, an award-winning programme developed to build understanding and commitment to a major transformation.

A February 2023 report by the Institute of Directors and Chartered Institute for Public Relations has found nearly one-in-five businesses have no public relations support, either internally or externally. The report also includes an essay from Co-Founder Ann-Marie Blake on the role of internal communications in building resilience.