Co-founder Howard Krais has co-authored Listening the Listening Organisation, published in December 2023.

The book considers how organisations listen, learn and adapt to their environment and how listening drives success and long-term sustainability. It focuses on how employees can use the voice of their people to improve decision-making, innovation and performance. It is about why listening to employees matters and how to do it well. goes here

AI Tools for communications and public relations

Ann-Marie has contributed to a new book about artificial intelligence (AI) tools for communications and public relations.

#PRstack: AI tools for marketing, media, and public relations is edited by Stephen Waddington and features insights from 20 practitioners and vendors on the latest AI technologies and tools and their practical application to help practitioners work smarter and more effectively.

In this case study, Co-Founder Howard Krais, explains how listening was at the heart of engaging employees during a time of major change. Read about Johnson Matthey AirTime, an award-winning programme developed to build understanding and commitment to a major transformation.

A February 2023 report by the Institute of Directors and Chartered Institute for Public Relations has found nearly one-in-five businesses have no public relations support, either internally or externally. The report also includes an essay from Co-Founder Ann-Marie Blake on the role of internal communications in building resilience.

Interested in improving listening inside your organisation? Howard has co-authored four ground-breaking reports on how organisations listen.